Privacy Policy

At Tapnell Farm Park, we value the trust and confidence of all our customers and website visitors. We’d therefore like you to know we will not sell, rent or trade any of our email lists with other companies or business for marketing. This privacy policy sets out some of the ways we do this, by telling you when we will collect your data, how we keep it safe, and what we do with it.

Types of data we collect

Google Analytics

Everytime someone visits www.tapnellfarmpark.com we use a third party service called Google Analytics to collect internet log information, and details of visitor activity. This is so we can look at how visitors are using our site, allowing us to make improvements to the visitor experience. This information is only processed in a way which does not identify anyone, and neither Google or ourselves will attempt to use this to find out the identities of any of our site visitors.

Wifi When you visit us at Tapnell Farm Park, we offer a free visitor Wifi service. When you logon to this Wifi service, we may collect your name and email address through our internet service provider, Wightfibre.

Mailing Lists

When you register to receive our monthly e-newsletter, we collect some of your personal information. We use that information to contact you with marketing updates, offers, and news from Tapnell Farm, and also to check that our records are correct and you are happy with the services you receive from us. We do not rent or trade email lists with other organisations and businesses.

Our e-newsletter is delivered by a third-party provider, called Mailchimp. Their platform gathers statistics for us on email opening and clicks, so we can keep improving them for our subscribers in the future. For more information you can read Mailchimp’s privacy notice here.

If you no longer want to receive our e-newsletters, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails, or by emailing hello@tapnellfarm.com.

Ticketing Data

When you purchase Advance Tickets, or Season Passes through the Tapnell Farm Park online booking site, or from our Admissions Desk, your name, address data, email address and contact details will be stored in our third-party ticketing system, Digitickets.

For more information you can read Digitickets Privacy Policy here. You can purchase tickets direct from our Admissions Desk in person, without supplying the aforementioned data. Please be assured that we do not share your personal details with any other company without your consent.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold at any time. Please email your request to hello@tapnellfarm.com

Changes to this Privacy Notice

This policy was last reviewed on 22nd May 2018.