FAQ's

WHAT ARE YOUR OPENING TIMES?

Tapnell Farm Park opens:

10.00am – 5.00pm, Monday to Sunday (end of March - early November)

10am - 4.30pm Monday to Sunday (early November - end of March)

Closed Christmas Day & Boxing Day. Please check website for Christmas opening times.

Open late evenings in the summer - please check website for dates and times.

ENTRY PRICES:

All our admission information is available on our Prices Page

CAN I BUY A SEASON PASS?

Yes, Season Passes are available to buy for both Winter and Summer season. You can purchase these from the admissions desk and online – more info our Prices Page

WHAT DOES THE ENTRY PRICE INCLUDE?

Entrance is to the Farm Park, which includes our Play Barns and the animal park.

WHAT DO I DO IF I’VE LOST MY SEASON PASS?

You will be able to speak to a member of the admissions team on your next visit who will allow you in if your details are on our database.

DO YOU ACCEPT CREDIT/DEBIT CARDS?

Yes. There is no minimum payment required.

DO YOU SELL GIFT VOUCHERS?

Yes, we sell Gift Vouchers for Tapnell Farm Park from our admissions desk.

DO CARERS HAVE TO PAY THE ENTRANCE FEE?

No, a carer can come in for free with a paying disabled customer.

DOES THE SITE HAVE DISABLED ACCESS?

Yes, there is disabled access to the Farm Park.

CAN WE HIRE A WHEELCHAIR ON SITE?

No, we do not have wheelchairs available to hire.

DO WE HAVE TO PAY TO PARK?

No, car parking on site is free.

CAN THE COW CO. RESTAURANT AND GIFT SHOP BE ACCESSED FOR FREE?

Yes.

CAN WE BRING A PICNIC?

Yes. We have outside picnic areas. Picnics cannot be taken in to the play barns, café or The Cow Restaurant.

CAN WE BRING DOGS?

No dogs, except Guide and Assistance Dogs, are allowed in to the Farm Park.

IS SMOKING ALLOWED ON SITE?

Smoking is only permitted in the designated smoking area, outside the front entrance in the car park.

CAN WE GET TO YOU BY PUBLIC TRANSPORT?

There is currently no bus route which links up with Tapnell Farm. The nearest available service is The Needles Breezer bus service, which stops on Wilmingham Lane (opposite the 1970 Isle of Wight Festival Site) – this bus only operates from March to October. There is a taxi rank at Yarmouth Bus Station, next to the Wightlink Ferry, with bus links available to around the Island.

IS WIFI AVAILABLE ON SITE?

Yes. Please ask a member of staff for details.

I’M VISITING WITH MY BABY. WHAT FACILITIES DO YOU HAVE?

There are baby changing facilities around the park. There is a microwave in the play barn café for customer use to heat milk/food. Please ask a member of staff if you have any further requirements during your visit.

IS THERE ANYTHING I NEED TO KNOW IF I AM PREGNANT?

Pregnant women should avoid contact with new born lambs and goat kids, and like all other visitors, ensure that they wash their hands frequently with warm water and antibacterial soap. If you have any queries, please ask a member of staff.

CAN I DROP MY CHILDREN OFF AND PICK THEM UP LATER?

No, all children (16 years or under) must be accompanied by an adult at all times.

CAN WE FEED THE ANIMALS?

There are opportunities to take part in supervised feeding sessions. We request that you do not feed the animals yourself.

IS THERE A TIME LIMIT IN THE PLAY BARNS?

No

IS THE PLAY BARN OPEN/AT FULL CAPACITY?

At busy times the Play Barn may have to stop taking admissions temporarily if the safe capacity limits have been reached.

CAN WE LEAVE AND RE-ENTER THE PARK?

Yes. Simply show your entrance receipt to one of our Admissions Team when you re-enter.

IS THERE A LAST ENTRY TIME?

Recommended last entry time is one hour before closing.

ARE THERE AGE RESTRICTIONS IN THE PLAY BARNS?

No, but there is a height restriction of 4’ 9” (145 cm) in the soft play area and 3’4” (103 cm) In the toddler area.

DO YOU OFFER BIRTHDAY PARTIES?

Yes. For birthday party details please see our Parties page

I WOULD LIKE TO BRING A GROUP. HOW DO I BOOK?

For group bookings please contact Tapnell Farm Reception

ARE THERE ANY JOBS AVAILABLE AT TAPNELL FARM?

We will advertise any positions available on www.isleofwightjobs.com – more info available on our Jobs Page.