Season Pass Terms and Conditions

1. Winter season passes are valid from 4th November 2019 to 29th March 2020 inclusive.

2. The park is closed on Christmas Day, Boxing Day. Our standard term-time winter

opening/closing times are 10am until 4.30pm (School holidays until 5pm).

3. Tapnell Farm reserves the right to change any of its opening/closing times at any

time and at short notice, this includes any special events.

4. Children must be supervised at all times. Children under the age of 16 years are not

permitted in to the farm park on their own. A responsible, paying adult must

accompany.

5. Under 2’s are required to have a pass in order to gain access to the farm park. Once

they have had their 2nd birthday they will need to have a season pass purchased for

them or pay the normal admission rate on each visit if preferable.

6. We want to make sure everyone enjoys Tapnell Farm Park as much as possible. So

much so, that we don't want anyone to buy a Season Pass unless they think it's

great! If you've never visited us before but think you might be interested in

purchasing a pass for the season, then our "Try Before You Buy" option is perfect for

you. Visit us anytime and pay our normal admission fee, and if you decide to buy a

Season Pass for the current season at any point during your day, we will refund the

cost of your single admission fee back against it when you buy one - as long as you

do it on the same day!

7. A photograph of each pass holder will be required for our system at the time of

purchase. Any objections or concerns relating to this should be taken up with a

member of our team

8. Entry in to the farm will only be granted once a valid card for each member has been

shown. Failing to present a valid card will result in paying our normal admission fees.

A refund for this visit will be offered if, a valid season pass card of the person who the

ticket was originally purchased for is shown within 7 days, along with the receipt for

the original entry.

9. Lost passes can be replaced at a cost of £3.00 per card at our main entrance

10. **Any adult season passes are transferrable in conjunction with a linked child pass.

11. Season passes do not gain fast track access on busier days or to closed off areas of

the farm park

12. You will receive regular news and updates with our season pass newsletter. If you do

not wish to receive this information, please unsubscribe from our mailing list.

13. By purchasing a season pass, you understand the rules of the farm park and the

need to follow our Health and Safety farm park policies. (Displayed on our board

inside the farm entrance)

14. Parents are responsible for the behaviour and supervision of their children/party at all

times

15. Our new Christmas Tapland event is an additional charge and is not included within

the season pass price, however, you still have access to the farm park as normal.

Advanced tickets for this experience can be purchased online.